Testimonials - our customers' stories - Berkshire Mortgage Services

Don't just take our word for it, here are just a few of the great commentaries from our delighted customers:

Customer: Alex Jackson

"... Just a quick note to say thanks for arranging my mortgage recently. You definitely went above and beyond on that one!

I moved in last week and spent most of it learning how to plaster. I still have boxes everywhere.

I will probably speak to you again in a couple of years, but in the mean time if I know of anyone who needs financial advice, I will definitely be recommending your services.

Thanks again. Regards, Alex Jackson..."

Customer: Stuart James

"... Buying a house can be a stressful time and planning your mortgage is certainly not a straight forward task. We needed to arrange a buy to let mortgage. This is something we have little experience of in terms of the criteria the mortgage companies define in order for us to be successful in gaining the mortgage. With this cloud of uncertainty in our minds, we started the process with Berkshire Mortgage Services.

As a result of Jason’s focus on customer service, the process has been much easier than you may think. With a number of questions we could not answer, Jason offered to discuss the issues with the agent directly and obtained all the answers without delay. Jason identified a number of options in terms of mortgages for us, but by listening directly to our requirements, was able to define the most suitable option available. He completed all the paper work for us and explained each step of the process in a clear and concise manner. When you are busy, this type of help and support is invaluable.

Despite the focus on customer service and attention to detail, the fees charged by Berkshire Mortgage Services are extremely competitive. As a result, I would have no hesitation to either work with Jason again in the future or to recommend his services to anyone needing quality, reliable mortgage advice...."